Host/Hostess (Lễ tân nhà hàng)

- Health Insurance or allowance as per company policy
- Tet Bonus as per company policy
- KPI / Performance Bonus
- Annual leave and Public holiday compensation
- Professional Development Opportunities
- Employee Discounts throughout our venues

- The Art of Welcome: Provide a warm, personalized greeting and farewell to every guest, ensuring a high level of satisfaction from the moment they arrive.
- Reservation & Inquiry Management: Handle all booking inquiries via phone, email, and social media with professionalism and efficiency.
- Operational Excellence: Manage opening/closing checklists, coordinate with the accounting team on red invoice requests, and source third-party vendors for special guest requests (flowers, cakes, etc.).
- Guest Loyalty & Insights: Analyze customer profiles to build loyalty and provide detailed monthly data reports to the Operations Manager.
- Team Collaboration: Act as the vital link between the office and service teams, assisting in restaurant setup and ensuring all service stations are clean and stocked.
- Revenue Optimization: Contribute to the restaurant’s success through strategic upselling and effective table management.

- Good communication skill
- Well-groomed at all times
- Willing to learn and improve skills
- Being passionate from this field
- Outstanding attention to detail and organizational skills
- Self-motivated, innovative and energetic
- Good knowledge on food and beverage
- The ability to work under pressure and to be multi-task
- Software knowledge (Microsoft Word/Excel/Pwp)
- Email writing knowledge
- Social network knowledge (Facebook/Instagram)
- Languages: English and Vietnamese (Working fluency)