Restaurant Supervisor
31/12/2026
Thỏa thuận
Hồ Chí Minh
Thông Tin Công Việc
Ngành: Quản lý nhà hàng khách sạn
Cấp Bậc: Trưởng nhóm/Giám sát
Số Lượng Tuyển Dụng: 2
Mức Lương: Thỏa thuận
Thời Gian Làm Việc: Toàn thời gian
Địa Điểm Làm Việc: Hồ Chí Minh
Ngày Đăng Tuyển: 08/10/2026
Hạn Nộp Hồ Sơ: 31/12/2026
Yêu Cầu Ứng Viên
Giới Tính: Không yêu cầu
Độ Tuổi: 26 - 45 tuổi
Yêu Cầu Bằng Cấp: Đại học
Kinh Nghiệm Làm Việc: Từ 03 - 04 năm
Phúc Lợi Nhân Viên
We offer most competitive salary.
Service charge, bonus.
Social insurance based on 100% gross salary.
Receive 100% of gross salary during the probation period.
Professional Environment (Fine dining Restaurant).
Service charge, bonus.
Social insurance based on 100% gross salary.
Receive 100% of gross salary during the probation period.
Professional Environment (Fine dining Restaurant).
Mô Tả Công Việc
Operations Management
• Oversee all FOH operations to ensure service excellence and efficiency.
• Implement and enforce restaurant policies, procedures, and service standards.
• Coordinate with the Executive Chef and kitchen team to ensure smooth collaboration between FOH and BOH.
• Monitor cleanliness, ambiance, and maintenance of the dining area.
• Perform other duties and responsibilities as required by the General Manager/Management
Guest Service & Satisfaction
• Ensure every guest enjoys a premium steakhouse dining experience.
• Address guest inquiries, requests, and complaints promptly and professionally.
• Maintain a strong floor presence during peak hours to support staff and engage with guests.
• Implement strategies to increase guest loyalty and repeat business.
People Management
• Train and develop FOH staff to deliver high-quality service.
• Prepare staff schedules in line with operational needs.
• Conduct regular staff briefings, performance reviews, and training sessions.
• Foster a positive work culture that promotes teamwork, professionalism, and guest focus.
Financial & Business Support
• Assist in meeting revenue and profitability targets by monitoring labor, operating expenses, and sales performance.
• Track daily sales reports and provide input for financial planning.
• Support local marketing initiatives and promotional campaigns.
Compliance & Safety
• Ensure compliance with health, sanitation, safety, and labor regulations.
• Oversee staff adherence to proper food handling and alcohol service protocols.
• Maintain updated records and reports as required by company and regulatory agencies.
Others
• Perform other duties and responsibilities as required by the General Manager/Management
• Oversee all FOH operations to ensure service excellence and efficiency.
• Implement and enforce restaurant policies, procedures, and service standards.
• Coordinate with the Executive Chef and kitchen team to ensure smooth collaboration between FOH and BOH.
• Monitor cleanliness, ambiance, and maintenance of the dining area.
• Perform other duties and responsibilities as required by the General Manager/Management
Guest Service & Satisfaction
• Ensure every guest enjoys a premium steakhouse dining experience.
• Address guest inquiries, requests, and complaints promptly and professionally.
• Maintain a strong floor presence during peak hours to support staff and engage with guests.
• Implement strategies to increase guest loyalty and repeat business.
People Management
• Train and develop FOH staff to deliver high-quality service.
• Prepare staff schedules in line with operational needs.
• Conduct regular staff briefings, performance reviews, and training sessions.
• Foster a positive work culture that promotes teamwork, professionalism, and guest focus.
Financial & Business Support
• Assist in meeting revenue and profitability targets by monitoring labor, operating expenses, and sales performance.
• Track daily sales reports and provide input for financial planning.
• Support local marketing initiatives and promotional campaigns.
Compliance & Safety
• Ensure compliance with health, sanitation, safety, and labor regulations.
• Oversee staff adherence to proper food handling and alcohol service protocols.
• Maintain updated records and reports as required by company and regulatory agencies.
Others
• Perform other duties and responsibilities as required by the General Manager/Management
Yêu Cầu Công Việc
- Proven experience in a similar position within 5-star luxury hotels or high-end fine dining establishments.
- Fluent in English (both written and spoken); fluency in additional languages is a strong plus.
- Impeccable grooming, professional demeanor, and a strong passion for the luxury hospitality industry.
- Fluent in English (both written and spoken); fluency in additional languages is a strong plus.
- Impeccable grooming, professional demeanor, and a strong passion for the luxury hospitality industry.
Yêu Cầu Hồ Sơ
In accordance with state regulations. Việc Làm Liên Quan
Saigon Marina IFC Building, No. 2 Ton Duc Thang Street, Q. 1, Hồ Chí Minh
https://www.smithandwollensky.com/
About Smith & Wollensky Saigon
Founded in New York City in 1977, Smith & Wollensky has become one of the world’s most recognized American steakhouse brands, celebrated for premium steaks, outstanding wines, gracious hospitality, and memorable dining experiences.
The brand began its expansion into Asia with the opening of Smith & Wollensky Taipei in 2019. Following its success in Taiwan, Smith & Wollensky continued to grow across the region, with restaurants in Taichung, Seoul, Manila, Kuala Lumpur, and Tokyo. Smith & Wollensky Saigon represents the next exciting chapter in the brand’s continued growth in Asia.
Located in the heart of Ho Chi Minh City, Smith & Wollensky Saigon will combine the traditions of a classic American steakhouse with the energy and character of modern Saigon. The restaurant will offer premium steaks, fresh seafood, an extensive wine and beverage program, private dining, and warm, professional service.
We are building a talented team of hospitality professionals who share our commitment to quality, teamwork, attention to detail, and genuine guest care. Team members will have the opportunity to learn from an internationally established brand, receive professional training, develop valuable skills, and build rewarding careers in premium hospitality.
If you are passionate about hospitality, dependable, guest-focused, and ready to grow with an exciting international restaurant, we invite you to explore career opportunities with Smith & Wollensky Saigon.
Website: https://www.smithandwollensky.com
Founded in New York City in 1977, Smith & Wollensky has become one of the world’s most recognized American steakhouse brands, celebrated for premium steaks, outstanding wines, gracious hospitality, and memorable dining experiences.
The brand began its expansion into Asia with the opening of Smith & Wollensky Taipei in 2019. Following its success in Taiwan, Smith & Wollensky continued to grow across the region, with restaurants in Taichung, Seoul, Manila, Kuala Lumpur, and Tokyo. Smith & Wollensky Saigon represents the next exciting chapter in the brand’s continued growth in Asia.
Located in the heart of Ho Chi Minh City, Smith & Wollensky Saigon will combine the traditions of a classic American steakhouse with the energy and character of modern Saigon. The restaurant will offer premium steaks, fresh seafood, an extensive wine and beverage program, private dining, and warm, professional service.
We are building a talented team of hospitality professionals who share our commitment to quality, teamwork, attention to detail, and genuine guest care. Team members will have the opportunity to learn from an internationally established brand, receive professional training, develop valuable skills, and build rewarding careers in premium hospitality.
If you are passionate about hospitality, dependable, guest-focused, and ready to grow with an exciting international restaurant, we invite you to explore career opportunities with Smith & Wollensky Saigon.
Website: https://www.smithandwollensky.com