Waiter/ Waitress

Dynamic, professional and open minded working environment.
Good salary, benefits and bonus.
Uniform Laundry by the Company.
Supporting shift meal at staff canteen.
Other benefits under law of labor and provisions of the company will be discussed in the interview.

Greets guests and presents them with the menu.
Informs guests about the special items for the day and menu changes if any.
Suggest food and beverages to the guest and also try to upsell.
Take food and beverage orders from the guest on the order taking pads or on the handheld Point of sale (POS) system.
Obtaining revenues, issuing receipts, accepting payments, returning the change.
Performing basic cleaning tasks as needed or directed by supervisor.
Filling in for absent staff as needed
Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food. Eg: No Garlic, less spicy etc, Without egg etc.
Communicate to the guest and provide assistance with their queries.
Co - ordinate with the team, kitchen staff, bar staff to ensure smooth operation and guest satisfaction.
Server food and beverage to the guest as per the course of order.
Observes guests and ensure their satisfaction with the food and service.
Promptly respond to guest with any additional request.
Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.
Prepare mixed drinks for service to your customers table.
Properly open and pour wine at the tableside.
Adhere to grooming and appearance standards consistently.
Understands and can communicate products and services available at the resort.
Must have some familiarity with basic cooking skills.
Assist with stocking and maintain the restaurant par stock levels and side station.
Help other areas of the restaurant such as answering telephones and completing financial transactions.
Print closing report and drop the cash with the front office / accounts department.
Tally the Credit Card settlements for the day with the batch closing report from EDC machine.
Close the shift on the POS terminal.

1 to 2 years of work experience in Food & Beverage gained from a 5star international property, along with 1-year experience in a Waiter position or a similar role an advantage.
Ability to communicate with customers and peers with a friendly and positive attitude.
Fun, lively, energetic and must possess the ability to work very late hours.
Self-motivated and flexible.
Physically Fit.
Lively and enthusiastic.
Ability to handle difficult situation successfully.
Good organization skills.